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FAQ: What is your cancellation policy?  rss

FAQ: What is your cancellation policy?

Attendee Cancellations: If an attendee must cancel, the following applies:

  • A substitution for a coworker may be made
  • The attendee can be moved to any future session where there is room (attendee retains any special pricing)
  • If a complete cancellation is done up to two weeks before the event, a 100% refund is available upon request
  • If a complete cancellation is done within two weeks of the event, a 75% refund is available upon request

If DesktopAdmin.com must cancel a class, the following applies:

  • The attendee can be moved to any future session where there is room (attendee retains any special pricing)
  • A 100% refund is available upon request

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